Any items which are returned for refund or exchange must be received back at our internet mail order department within 21 days in a new and unused condition and with original packing intact, along with all receipts and the fully completed Returns Form.

We recommend you use a recorded/insured delivery service as we regret that we cannot be held responsible for goods lost in transit.

Please note that if you require goods to be sent out in exchange, we do make a further carriage charge. Any refund will be made in the tender type originally transacted.

Please be aware that in order to comply with Health & Safety regulations any faulty items should be returned for assessment free from mud and dirt. We regret that we are unable to process items that do not meet with this criteria.

Cancellation Policy

We aim to meet The Distance Selling Regulations and subject to the provisions of our returns policy outlined above, every customer has the right to cancel their order within 7 days of receiving the goods.